宾客服务主管
Hotel Brand: Regent
Location: China, Hainan, Sanya
Hotel: 三亚海棠湾丽晶酒店&三亚海棠湾英迪格酒店, 三亚市, Sanya, Hainan, China
Job number: A561323867
Hiring Salary: 5000 - 6000
遵守酒店品牌标准。
按照集团服务标准去服务客人和别墅的客人，协助客人，回答客人的问询。
检查所有预抵VIP客人和别墅客人的房间，根据客人的特殊要求以及酒店的标准去安排房间，同客房部一起确保房间在客人抵达前已经准备好。
定期维护客史信息/档案，同VIP客人, 洲际俱乐部客人和公司客人建立良好的关系，并把他们的最新的信息更新在前厅部操作系统里面。
具有酒店行政管理，酒店管理或相关的学士学位或大专水平。
拥有1年前厅或宾客服务工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life’s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Hiring Salary: 5000 - 6000
