礼宾部主管
Hotel Brand: Regent
Location: China, Hainan, Sanya
Hotel: 三亚海棠湾丽晶酒店&三亚海棠湾英迪格酒店, 三亚市, Sanya, Hainan, China
Job number: A561323866
Hiring Salary: 5000 - 6000
负责英迪格酒店礼宾部的日常运营，监督团队成员为宾客提供专业、高效的行李服务、信息咨询及交通安排。
确保每一位宾客抵达和离店时均能感受到热情周到的迎送体验，主动了解宾客需求，提供个性化出行建议及本地特色推荐。
统筹管理礼宾台日常工作，包括邮件、包裹、行李寄存及递送服务，确保所有操作符合酒店服务标准。
协调与前台、客房、餐饮等部门的沟通协作，及时处理宾客投诉与突发事件，保障服务质量。
培训、指导并考核礼宾部员工，提升团队服务意识与业务技能，营造积极高效的工作氛围。
具有拥有1年礼宾部工作经验，或与此相当的教育和相关工作经验结合的背景
拥有1年礼宾部工作经验，或与此相当的教育和相关工作经验结合的背景
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
精通使用微软办公系统和前厅操作系统。
良好的书写和沟通能力。
Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life’s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Hiring Salary: 5000 - 6000
