Assistant Housekeeping Manager

We're Hiring | Assistant Housekeeping Manager | Cronwe Plaza New Delhi Mayur Vihar

At Crowne Plaza, we believe exceptional hospitality begins with exceptional attention to detail! We’re looking for a passionate, guest-focused, and dynamic Assistant Housekeeping Manager to join our team and ensure the highest standards of cleanliness, comfort, and service excellence across the hotel.

If you have a passion for hospitality, strong leadership skills, and the ability to create a welcoming environment for our guests, we’d love to hear from you!

A little taste of your day-to-day:

• Operational Excellence – Overseeing daily housekeeping operations and ensuring guest rooms, public areas, and back-of-house areas meet IHG brand standards.
• Guest Experience – Ensuring guest satisfaction through prompt attention to requests, feedback, and housekeeping-related concerns.
• Team Leadership – Supervising, motivating, and developing the housekeeping team to deliver consistent service excellence.
• Quality & Standards – Conducting regular room inspections and ensuring adherence to cleanliness, presentation, and hygiene standards.
• Interdepartmental Coordination – Working closely with Front Office, Engineering, and other departments to ensure smooth operations and timely room readiness.
• Inventory Management – Monitoring linen, guest amenities, cleaning supplies, and departmental inventory to ensure effective utilisation and cost control.
• Training & Development – Coaching team members, conducting on-the-job training, and promoting a culture of continuous improvement.
• Safety & Compliance – Ensuring compliance with health, safety, hygiene, and hotel operating procedures.

What we’re looking for:

• Relevant experience in the Housekeeping department, preferably in a 4-star or 5-star hotel.
• Previous supervisory or managerial experience in hotel housekeeping operations.
• Strong knowledge of room operations, public area cleaning, and housekeeping standards.
• Excellent leadership, communication, and team management skills.
• Strong organisational abilities with an eye for detail.
• A guest-oriented approach with the ability to handle operational challenges effectively.
• Candidates based in Delhi/NCR will be preferred.

What you can expect from us:

At IHG Hotels & Resorts, we offer a supportive work environment, opportunities to learn and grow, competitive rewards, hotel room discounts, a full uniform, and access to industry-leading training.

We celebrate individuality, embrace diversity, and create an inclusive workplace where everyone can belong and thrive.

Ready to bring your leadership and hospitality expertise to our Winning Team?

Join Crowne Plaza New Delhi Mayur Vihar and be part of a global family committed to True Hospitality for Good.