Rooftop Manager - Kimpton Vividora Barcelona

What’s the job?

As Rooftop Manager, you will be responsible for the day-to-day operations and performance of Terraza de Vivi, acting as the right-hand person to the Food & Beverage Assistant Manager. You will lead the floor and bar teams, ensure that service and standards are consistently delivered to the highest level, and anticipate the needs of each shift, service and event. You will pay attention to the details guests notice most (timing, presentation, cleanliness and personal service) and work closely with the Kitchen, Front Office and Events teams.

You will report directly to the Food & Beverage Assistant Manager.

Your day-to-day

• Act as the right-hand person to the Food & Beverage Assistant Manager, supporting them with any tasks required.
• Oversee the day-to-day operations of Terraza de Vivi and lead the team during service, ensuring that service standards and procedures are consistently followed in line with our SOPs.
• Lead opening and closing procedures, set-up and daily briefings covering menus, allergens, promotions, reservations and events.
• Anticipate the operational needs of each shift, adjusting staffing and set-up according to weather conditions, occupancy and demand.
• Support the Assistant Manager with the administration of the rooftop team, including scheduling, working hours, holidays and seasonal staff.
• Ensure the terrace is clean, tidy and guest-ready at all times. Monitor the condition of equipment and furniture, coordinating any maintenance issues as needed.
• Ensure the team delivers warm, personalised service and consistently strives to exceed guest expectations.
• Handle guest issues and complaints in a timely manner, resolving them on the spot whenever possible and ensuring appropriate follow-up.
• Monitor sales, daily closing procedures and cash reconciliation in MICROS, ensuring compliance with cash handling procedures.
• Oversee food and beverage stock control, including ordering, inventory, bar par levels, wastage, costs and sales mix analysis.
• Implement and monitor compliance with liquor control policies, alcohol regulations, HACCP requirements and allergen procedures.
• Train, coach and support the team on product knowledge, menus and hotel initiatives, providing ongoing feedback and on-the-job training.
• Work closely with the Kitchen and the wider F&B team on menus, events and rooftop activations.
• Coordinate with Front Office, Maintenance and Events to ensure smooth day-to-day operations and service delivery.

What we need from you

• At least 3 years of experience in Food & Beverage, including at least 2 years in a supervisory role or managing a team or outlet.

• Experience organising team schedules and monitoring working hours.

• Proficiency in MICROS and time and attendance management systems (such as Factorial).

• Fluent Spanish and English. Catalan and additional languages are an advantage.

• A qualification in Hospitality, Tourism or a related field would be an advantage, although relevant experience may compensate for formal education.

• A hands-on, proactive, positive and empathetic leadership style, with strong organisational skills, a team-oriented mindset and a genuine passion for service.

What to expect from us

• Discounted international room rates. 
• Room for professional growth in one of the largest hospitality companies.
• Training programmes and access to IHG’s training tool. 
• Meals whilst on duty. 
• Private health insurance discount. 
• Kimpton Benefits: our platform with exclusive discounts for employees.
• Cool work environment and lots of fun! ??